Modern office collaboration to create a more intelligent and connected workplace.
Client
Industry
Government Services and Excellence
Year
2019
Devices
- Responsive Design
- Desktop
- Mobile App
Product engagement and customer success
I effectively led the product team responsible for overseeing the design of new services and features tailored for the Dubai Municipality team. I provided guidance and ensured the efficient execution of the project through the utilization of an Agile Scrum-based approach.
Strategy
- Stakeholders Interview
- Problem Statement
- Product Vision and Goals
- Empathy Mapping
- Project Priorities
Discovery
- UX Research
- Product Usage Analytics
- User Research
- User Interviews
- Competitive Analysis
Ideation
- Brainstorming Workshops
- Information Architecture
- User Journey
- Wireframing
- Prototyping
Design
- UX Design
- UI Design
- Interaction Design
- Design System
Testing and Learning
- Usability Testing
- UserTesing Platform
- Feature Testing
- End-to-End Testing
Development
- CSS3
- HTML5
- React JavaScript Library