A mobile application designed to provide services and valuable information to both residents and visitors in the United Arab Emirates, particularly serving the clientele of Dubai Municipality in the Emirate of Dubai.
Client
Industry
Government Services and Excellence
Year
2019
Devices
- Mobile App
Product engagement and customer success
I effectively led the product team responsible for overseeing the design of new services and features tailored for the Dubai Municipality team. I provided guidance and ensured the efficient execution of the project through the utilization of an Agile Scrum-based approach.
Strategy
- Stakeholders Interview
- Problem Statement
- Product Management
- Empathy Mapping
- Project Priorities
Discovery
- UX Research
- Product Usage Analytics
- User Research
- Competitive Analysis
- Market Research
Ideation
- Brainstorming Workshops
- User Journey
- Wireframing
- Prototyping
Design
- UX Design
- UI Design
- Interaction Design
- Design System
Testing and Learning
- Usability Testing
- UserTesing Platform
- Feature Testing
- End-to-End Testing
Development
- Andrioed Material Design
- iOS human interface guidelines
Tools and Technologies
