This comprehensive portal for everything related to life and business in the United Arab Emirates is provided by Dubai Municipality for residents and visitors alike can find a wealth of information and services, with a special focus on the needs of those interacting with the Dubai Municipality.
Client
Industry
Government Services and Excellence
Year
2018
Devices
- Responsive Design
- Desktop
Product engagement and customer success
I effectively led the product team responsible for overseeing the design of new services and features tailored for the Dubai Municipality team. I provided guidance and ensured the efficient execution of the project through the utilization of a waterfall-based approach.
Strategy
- Problem Statement
- Product Management
- Empathy Mapping
- Project Priorities
Discovery
- UX Research
- Product Usage Analytics
- User Research
- Competitive Analysis
Ideation
- User Journey
- Information Architecture
- Wireframing
- Prototyping
Design
- UX Design
- UI Design
- Interaction Design
- Design System
Testing and Learning
- Usability Testing
- UserTesing Platform
- Feature Testing
- End-to-End Testing
Development
- Cumulocity IoT platform
- React JavaScript library
Tools and Technologies
Streamlined services are effortlessly achieved within a unified portal
